Live Events Brand Ambassador & Customer Success

Launch 513; Wisconsin; Vor Ort; USD 17.000 - 22.000; Vollzeit

Benefits dieser Stelle

One-on-one training

Weekly team outings

Leadership development

Financial literacy training

Fast upward mobility and progression

Zusammenfassung

Launch 513 in Wisconsin is seeking a team member to assist customers at events, explain products and services, and raise brand exposure. The role involves face-to-face engagement at malls, pop-ups, and big-box venues with Forbes Fortune clients and nonprofits.

You will handle inquiries, help enroll customers in long-term services, upgrade subscriptions, and maintain accurate records. Training and mentorship are provided to support growth and success.

Qualifikationen

• Experience in customer service or sales.
• Fluent English.
• 18 years of age or older.
• Legal ability to work in the U.S. (CPT/OPT acceptable).

Aufgaben

• Handle customer inquiries and complaints
• Help with the subscribing of customers for long term services
• Upgrade existing customers/subscribers
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

Kenntnisse

Customer service

Sales

Communication

Multitasking

Problem solving

Tools

CRM software

Jobbeschreibung

Launch 513 in Wisconsin is seeking a team member to assist customers at events, explain products and services, and raise brand exposure. The role involves face-to-face engagement at malls, pop-ups, and big-box venues with Forbes Fortune clients and nonprofits.

You will handle inquiries, help enroll customers in long-term services, upgrade subscriptions, and maintain accurate records. Training and mentorship are provided to support growth and success.