Customer Solutions & Supply Chain Lead (US)

Bayer; Beaumont (TX); On-site; USD 118,000 - 177,000; Full time

Job summary

Bayer is seeking a supply chain operations leader to oversee Order-to-Bill and Bill-to-Cash for the Hematology and Specialty Pharma portfolio in the US market. You will coordinate resources, optimize processes, and drive readiness across data, systems, serialization, and programs.

The role requires 5+ years in pharma operations, strong SAP knowledge, and cross-functional collaboration to ensure compliant service delivery and customer satisfaction.

Qualifications

• MBA/tech or related fields with 5+ years of relevant experience.
• Alternative: Bachelor’s degree with equivalent relevant experience.
• Experience in pharmaceutical/healthcare operations and supply chain.
• Experience in regulated pharmaceutical environments and serialized/specialty models.
• Strong knowledge of SAP/ERP, master data, EDI/API interfaces.

Responsibilities

• Oversee Order-to-Bill and Bill-to-Cash activities including setup, service, billing, and cash collections.
• Drive compliant process improvements and support new launches or models.
• Collaborate with logistics and supply chain teams to tailor customer solutions.
• Coordinate NDC-12 readiness across data, SAP, serialization, pricing and programs.
• Align requirements with IT, Quality, Regulatory, Finance and external partners.
• Lead integrated cluster plans with clear risk and readiness metrics.

Skills

Cross-functional coordination

Stakeholder management

Communication

Regulatory knowledge

Education

Master’s degree or higher

Bachelor’s degree with relevant experience

Tools

SAP/ERP

EDI/API interfaces

Serialization

Master Data Management

Job description

Bayer is seeking a supply chain operations leader to oversee Order-to-Bill and Bill-to-Cash for the Hematology and Specialty Pharma portfolio in the US market. You will coordinate resources, optimize processes, and drive readiness across data, systems, serialization, and programs.

The role requires 5+ years in pharma operations, strong SAP knowledge, and cross-functional collaboration to ensure compliant service delivery and customer satisfaction.