Customer Solutions Specialist - Mon-Fri Career Growth

Applied Industrial Technologies; Bradley (IL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Benefits

Paid time off

Tuition reimbursement

Job summary

Applied Industrial Technologies is seeking a Customer Service Representative to support customers by phone and in person, helping select parts and solutions while building ongoing relationships. You will work in a fast-paced environment focusing on accuracy, speed, and excellent service.

The role offers daily interaction with customers, opportunities to grow toward sales or management, and training to expand product knowledge across industrial motion, hydraulics, and related maintenance supplies.

Qualifications

• 6 months of customer service experience preferred.
• Excellent telephone, and written skills, including English grammar.
• Ability and desire to learn new systems and processes quickly.
• Enjoys working with computers, including basic knowledge of Microsoft Office (Outlook & Excel).

Responsibilities

• Assist customers by phone and in person at our facility.
• Clarify their needs, research, and after getting up to speed, recommend parts.
• Meet or exceed monthly sales goals while increasing customer satisfaction.
• Process quotes, take orders and provide post-order service.

Skills

Customer service

Communication

Multitasking

Attention to detail

Education

High school diploma

Tools

Outlook

Excel

Job description

Applied Industrial Technologies is seeking a Customer Service Representative to support customers by phone and in person, helping select parts and solutions while building ongoing relationships. You will work in a fast-paced environment focusing on accuracy, speed, and excellent service.

The role offers daily interaction with customers, opportunities to grow toward sales or management, and training to expand product knowledge across industrial motion, hydraulics, and related maintenance supplies.