Customer Solutions Specialist - Inside Counter Sales

Clear Destination Inc.; Oregon; On-site; USD 36,000 - 48,000; Full time

Job summary

Clear Destination Inc. is seeking an Inside Counter Sales associate for our Clackamas, OR Yard to help customers find the right solutions for their projects.

In this fast-paced role you will combine product knowledge, sales focus, and outstanding service to assist customers in person, by phone, and via email, while processing orders and coordinating deliveries.

If you enjoy building relationships and working with home improvement products, this is a great fit.

Qualifications

• High school diploma or GED required.
• Six months of sales, retail, customer service, or related experience; or an equivalent combination of education and experience.

Responsibilities

• Assist retail customers in person, by phone, and via email.
• Answer questions regarding products, pricing, availability, and returns/exchanges.
• Guide customers in selecting the best products and solutions for their needs.
• Build positive customer relationships through professional and responsive service.
• Actively promote and sell company products, services, and related solutions.
• Prepare material estimates and project quotes for smaller construction projects, including decks, fences, stairs, and sheds.
• Identify opportunities to increase sales through product recommendations and add-on offerings.
• Develop a strong understanding of company products, pricing, and promotions.
• Enter customer orders accurately into company systems.
• Schedule and coordinate product deliveries to ensure customer satisfaction.
• Monitor order details and follow through on customer requests.
• Assist with inventory management, stocking, merchandising, and signage.
• Maintain a clean, organized, and safe work environment.
• Participate in customer workshops and educational events.
• Resolve routine customer concerns and escalate more complex issues when needed.

Skills

Sales

Customer service

Education

High school diploma or GED

Job description

Clear Destination Inc. is seeking an Inside Counter Sales associate for our Clackamas, OR Yard to help customers find the right solutions for their projects.

In this fast-paced role you will combine product knowledge, sales focus, and outstanding service to assist customers in person, by phone, and via email, while processing orders and coordinating deliveries.

If you enjoy building relationships and working with home improvement products, this is a great fit.