Customer Solutions Architect & Advocate

Fetch Recruiting, Inc.; San Diego (CA); On-site; USD 90,000 - 120,000; Full time

Job summary

A technical recruiting firm is seeking a Customer Solutions Engineer to address customer data challenges with tailored solutions. This role involves understanding client requirements, collaborating with technical teams on system architecture, and presenting technical deliverables. Candidates should have 6-8 years of experience in engineering or related fields, with a strong focus on customer projects and cloud technologies. This position is vital to maximizing client satisfaction and driving successful integrations.

Qualifications

• 6-8 years of experience in engineering, Sales Engineering, or Product Management.
• Proficiency in handling multiple projects and tasks efficiently.
• Well-organized and able to gather detailed requirements.

Responsibilities

• Interact with customers to understand their requirements and pain points.
• Gather and own requirement/user stories and acceptance criteria.
• Work with technical teams to build system architecture.

Skills

Customer-focused projects

Cloud technologies

Data science

AI knowledge

Machine learning

Natural language processing

Technical integrations

Job description

A technical recruiting firm is seeking a Customer Solutions Engineer to address customer data challenges with tailored solutions. This role involves understanding client requirements, collaborating with technical teams on system architecture, and presenting technical deliverables. Candidates should have 6-8 years of experience in engineering or related fields, with a strong focus on customer projects and cloud technologies. This position is vital to maximizing client satisfaction and driving successful integrations.