Customer Solutions Engineer

ANAUTICS INC; Oklahoma City (OK); On-site; USD 80,000 - 120,000; Full time

Job summary

ANAUTICS INC is seeking a Solutions Engineer in Oklahoma City to help customers adopt technical solutions by bridging requirements with implementation. The role requires 4+ years of experience in solutions or systems engineering, strong communication skills, and the ability to maintain a Top Secret security clearance. Candidates with AWS and AI experience will be favored. This position is crucial for ensuring that delivered systems effectively solve real problems.

Qualifications

• 4+ years of solutions engineering or technical customer work.
• Strong ability to discuss technical details and operational needs.
• Must be U.S. Citizen and able to obtain a Top Secret clearance.

Responsibilities

• Help customers adopt technical solutions.
• Work with customers to understand needs and workflows.
• Configure, test, and demo product capabilities.

Skills

Solutions engineering

Systems engineering

Technical communication

Troubleshooting

Tools

AWS

AI services

Job description

Help customers adopt technical solutions by bridging requirements, implementation, testing, and operational use.

Impact

• Make sure delivered systems solve the real problem.
• Support users through configuration, integration, training, and feedback.
• Turn field learning into better product and engineering priorities.

What you'll do

• Work with customers to understand needs, constraints, data, and workflows.
• Configure, test, demo, and support product capabilities.
• Write requirements, issue reports, implementation notes, and adoption plans.
• Coordinate with engineering and product teams to resolve customer needs.

What we're looking for

• 4+ years of solutions engineering, systems engineering, implementation, or technical customer work.
• Ability to discuss technical details with engineers and operational needs with users.
• Strong troubleshooting, communication, and ownership skills.
• U.S. Citizenship is required.
• Must be capable of obtaining and maintaining a Top Secret security clearance.
• Comfort working with ambiguous mission, data, and engineering problems.
• Strong written communication and ability to explain technical decisions to technical and non-technical teams.

Preferred experience

• AWS experience is a plus, especially secure cloud, GovCloud, serverless, data, or AI services.
• AI, machine learning, LLM, agentic workflow, or decision intelligence experience is a plus.
• Experience in defense, government, manufacturing, aerospace, logistics, or other mission-critical environments is a plus.

Hiring note

Anautics evaluates candidates based on role-relevant skills, judgment, ownership, and ability to work in high-trust environments. AWS and AI experience are strong pluses across this hiring plan.