Office Services Specialist

SGS Consulting; Lansing (MI); On-site; USD 35,000 - 48,000; Full time

Job summary

SGS Consulting is seeking a on-site Mailroom/Print Center Associate to receive, sort, and distribute mail and packages, operate high-volume printers, and assist with equipment maintenance across multiple sites. You will support logistics, AV setups, and offsite events while ensuring accuracy and compliance.

You will handle office tasks, move materials, assist with furniture/PC reconnects, and participate in process improvements, all within a team-focused, fully onsite environment.

Qualifications

• 1 year clerical and/or mailroom experience.
• Proficiency with Microsoft Word, Excel, and Adobe Acrobat.
• Strong organizational, time management, and multitasking abilities.
• Excellent attention to detail and accuracy.
• Ability to lift and move objects up to 50 lbs.

Responsibilities

• Handle mail, packages, and interoffice deliveries according to schedules.
• Operate high-volume printers and finishing equipment; perform basic maintenance.
• Provide basic troubleshooting for copiers, printers, postage meters, and related equipment.
• Support office moves, events, and transportation of materials between sites.
• Maintain safety and confidentiality; follow HIPAA and other regulations.
• Perform related duties and assist with process improvements.

Skills

Clerical/Mailroom experience

MS Word/Excel/Adobe Acrobat

Communication/organizational skills

Lift up to 50 lbs

Education

High School Diploma or equivalent

Tools

Fiery/print software

Job description

Job Responsibilities:

Mail & Package Handling:

Receive, sort, and distribute incoming postal, interoffice, and package deliveries according to established schedules.Prepare and meter outgoing mail; ensure proper postage, classes, and compliance with postal regulations.Process large or special mailings, including mail-merge services and use of inserting/folding machines.Track and confirm deliveries using internal and carrier systems (UPS, FedEx, USPS, etc.)Package and ship outgoing items using carrier websites and internal tracking tools.

Print Center Operations:

Fulfill production printing requests using Fiery or comparable print softwareOperate high-volume printers, copiers, and finishing equipment; perform routine maintenance and basic troubleshootingCoordinate with outside vendors for emergency or overflow print jobsMaintain print supply inventory (paper, toner, staples, etc.) and reorder as needed.

Equipment & Technical Support:

Provide basic troubleshooting for copiers, printers, postage meters, and related office equipment.Open, update, and close service tickets in systems such as ServiceNow.Schedule and coordinate equipment maintenance with service providers.Assist with conference room setup, including arranging furniture, preparing AV equipment, and performing basic AV troubleshooting.

Internal Logistics & Office Support:

Fulfill departmental requests for office supplies, printed materials, or display setups.Transport materials, mail, and packages between company sites and offsite locations using company vehicles.Provide offsite support for Marketing team events, including transporting, setting up, and breaking down displays, signage, and promotional materials.Assist with office and departmental moves, including disconnecting, moving, and reconnecting PCs and peripherals.Verify shipments against packing slips or purchase orders before accepting delivery; submit documentation for inventory updates.Support offsite warehouse activities, including inventory counts and material handling.

Compliance & Safety:

Maintain confidentiality and comply with HIPAA and other applicable regulations.Follow all safety procedures for handling equipment and materials; participate in safety training as required.Keep work areas organized and free from hazards.

Other Duties:

Perform related duties as assigned to meet operational needs, including coverage for absent team members.Assist supervisors with tracking, reporting, and process improvement initiatives.Commit to Team Members {I am Committed}.-Display a Positive Attitude/Respond in a Timely Manner {I am Positive & Responsive}.Foster and Support Innovation {I am Innovative}.Honor and Respect Diversity {I Honor Diversity}.Offer Open and Constructive Communications {I am a Communicator}.-Respect and Be Sensitive to Privacy/Confidentiality & Maintain a Clean, Safe, and Healthy Workplace Environment {I am Respectful & Meticulous}.Take Ownership and Be Accountable/Take Pride in the System {I am Accountable & Proud}.

Skills:

One (1) year of clerical and/or mailroom experience.Proficiency with Microsoft Word, Excel, and Adobe Acrobat.Strong organizational, time management, and multitasking abilities.Excellent attention to detail and accuracy.Effective verbal and written communication skills with a customer service focus.Ability to lift and move objects up to 50 lbs.Fully onsite position in an office, mailroom, and print center environment.Regular standing, walking, bending, lifting, and carrying.Occasional exposure to warehouse or outdoor conditions during deliveries or offsite marketing events.May require overtime or adjusted hours to meet deadlines or support high-volume periods.

Education/Experience:

Preferred Skills & Experience:-Two (2) years of print experience.Required Education:-High School Diploma or equivalent.