Customer ServiceInside sales

Bay Central Printing, Inc; Union City (CA); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Flexible schedule

Health insurance

Paid time off

Company parties

Employee discounts

Opportunity for advancement

Job summary

A commercial printing company is seeking inside sales support. The role involves assisting the sales team, responding to inquiries, and maintaining CRM records. Candidates should have strong communication skills, attention to detail, and be self-motivated. Knowledge of Office tools and a high school diploma are required. Bilingual in Spanish is a plus. This position offers opportunities for advancement and a flexible schedule.

Qualifications

• Ability to communicate concepts clearly and simply.
• Must have excellent interpersonal skills and active listening.

Responsibilities

• Assisting our sales team during daily meetings.
• Responding to emails and phone inquiries professionally.
• Providing order assistance and answering client questions.
• Updating CRM records and following up with customers promptly.

Skills

Knowledge of Microsoft Word, Outlook, and Excel

Excellent customer service and communication skills

Ability to work under deadlines

Strong research skills

Effective time management

Attention to detail

Problem-solving skills

Social media proficiency

Bilingual in Spanish

Education

High school diploma or G.E.D. equivalent

Job description

Benefits:

• 401(k)
• Bonus based on performance
• Company parties
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off

We are a commercial printing company with offices in East and South Bay. We are looking for someone who is talented, witty, and can think on their feet—someone ambitious and eager to learn. Business sales experience is preferred but not required; we value talent and willingness to learn, and we will invest in your growth if you invest in yourself.

We pride ourselves on quality over quantity, loyalty, dedication, perseverance, and high moral standards. We expect the same from our team.

We are seeking to support our inside sales team. Experience is not mandatory, but the ability to communicate concepts clearly and simply is essential. The candidate must have:

• Knowledge of Microsoft Word, Outlook, and Excel
• High school diploma or G.E.D. equivalent
• Excellent customer service and communication skills
• Ability to work under deadlines and as part of a team
• Strong research skills to quickly find key information
• Effective time management and independence
• Ability to read, understand, and respond to emails appropriately
• Problem-solving skills and flexibility
• Attention to detail and accuracy
• Organizational skills and self-motivation
• Social media proficiency and internet savvy
• Good interpersonal skills and active listening
• Professional demeanor and outgoing personality
• Bilingual in Spanish is a big plus

Job duties include:

• Assisting our sales team during daily meetings
• Responding to emails and phone inquiries with professionalism and clarity
• Providing order assistance and answering client questions
• Updating CRM records and following up with customers promptly
• Maintaining accurate notes and task records