Customer Experience Teller: Build Relationships & Referrals

Fifth Third Bank; Chesterfield (MO); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive benefits

Job summary

Fifth Third Bank in New Baltimore, Michigan is seeking a CSR/Teller to provide friendly, accurate service at our Chesterfield location. You will handle transactions, support customers, and help maintain a welcoming branch environment.

In this full-time role, you will work with the platform team, maintain policies, refer complex needs to bankers, and uphold our core values of integrity and service. Total Rewards include comprehensive benefits and competitive compensation.

Qualifications

• High school diploma or GED required.
• Experience in cash handling and customer service preferred.
• Ability to interact confidently with the public and maintain confidentiality.
• Demonstrates integrity and adherence to policies.

Responsibilities

• Deepen relationships by listening to customer needs and guiding to appropriate solutions.
• Refer customers to bankers for consultative conversations.
• Perform daily office tasks and maintain accurate cash handling and balancing.
• Handle customer inquiries with professionalism and escalate as needed.

Skills

Customer service

Cash handling

Public interaction

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in New Baltimore, Michigan is seeking a CSR/Teller to provide friendly, accurate service at our Chesterfield location. You will handle transactions, support customers, and help maintain a welcoming branch environment.

In this full-time role, you will work with the platform team, maintain policies, refer complex needs to bankers, and uphold our core values of integrity and service. Total Rewards include comprehensive benefits and competitive compensation.