Customer Service Teller – Banking Support Specialist

Capitol Federal Savings Bank; United States; On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive compensation

Retirement and savings plans

Flexible Spending Accounts

Paid time off and holidays

Employee Assistance Program

Health, Dental, Life and Disability coverage

Parental Leave

Professional development opportunities

Career Advancement Pathways

Job summary

Capitol Federal Savings Bank is seeking a Customer Service Associate in Wichita, KS, responsible for processing financial transactions and providing excellent customer service. The ideal candidate has a high school diploma and at least six months of customer service experience.

This position offers competitive compensation, retirement plans, paid time off, and health benefits, among other opportunities for career growth.

Qualifications

• Minimum of six months of experience in customer service.
• Preferred cash handling experience.

Responsibilities

• Accurately process financial transactions.
• Assist customers in the lobby, drive-thru, or by telephone.
• Balance cashbox daily and notify supervisor of discrepancies.
• Research and resolve customer inquiries.
• Advise customers about additional services.
• Assist with maintenance on existing accounts.

Skills

Customer Focus

Communication Skills

Integrity and Professionalism

Problem Solving

Attention to Detail

Team Collaboration

Unconditional Ethics

Education

High school diploma or equivalent

Job description

Capitol Federal Savings Bank is seeking a Customer Service Associate in Wichita, KS, responsible for processing financial transactions and providing excellent customer service. The ideal candidate has a high school diploma and at least six months of customer service experience.

This position offers competitive compensation, retirement plans, paid time off, and health benefits, among other opportunities for career growth.