Bank Customer Experience Specialist (Part-Time)

Capitol Federal Financial, Inc.; Kansas; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Training program

Job summary

Capitol Federal Financial, Inc. is seeking a Customer Service Associate in Tiffany Springs, KS. The part-time role involves handling customer transactions in lobby, drive-thru, or over the phone, delivering friendly and confidential service, and ensuring a positive banking experience.

The position requires at least a high school diploma and six months of customer service experience. Cash handling is preferred, with a focus on accuracy, compliance, and teamwork.

Qualifications

• High school diploma or equivalent.
• Minimum six months of customer service experience.
• Cash handling experience preferred.

Responsibilities

• Performs teller transactions and balances cash daily.
• Assists customers in lobby, drive-thru, or by telephone with accurate information.
• Researches and resolves customer inquiries and issues.
• Promotes additional bank services and programs to customers.
• Maintains confidentiality and complies with bank policies and procedures.

Skills

Customer service

Cash handling

Communication

Education

High school diploma or equivalent

Job description

Capitol Federal Financial, Inc. is seeking a Customer Service Associate in Tiffany Springs, KS. The part-time role involves handling customer transactions in lobby, drive-thru, or over the phone, delivering friendly and confidential service, and ensuring a positive banking experience.

The position requires at least a high school diploma and six months of customer service experience. Cash handling is preferred, with a focus on accuracy, compliance, and teamwork.