Customer Experience Teller: Frontline Banking Specialist

Fifth Third Bank; Bloomfield Hills (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fifth Third Bank in Bloomfield Hills, MI seeks a CSR/Teller to deliver exceptional customer service, manage cash, and refer customers to appropriate partners for solutions. The role requires professionalism, confidentiality, and adherence to bank policies.

You will support daily office operations and handle routine inquiries with accuracy and courtesy. The position offers full-time hours in a retail banking environment, with opportunities to engage customers and contribute to team success while

Qualifications

• High school diploma or GED.
• Extensive cash handling experience.
• Ability to interact with the public and maintain a professional appearance.
• Capable of following dress code guidelines.
• Knowledge of retail policies and procedures.
• Ability to take initiative and exercise sound judgment.
• Reflects the company values of integrity and teamwork.
• Flexibility in scheduling to meet branches needs.

Responsibilities

• Provide excellent customer service at the teller window and when referring customers to partners.
• Maintain accuracy in daily cash handling and balancing.
• Handle inquiries professionally and keep communications clear and timely.
• Respect customer confidentiality and adhere to codes of conduct and ethics.
• Refer customers to Bankers and business partners for consultative conversations.

Skills

Cash handling

Public interaction

Dress code adherence

Retail policies

Initiative

Judgment

Core values

Scheduling flexibility

Education

High school diploma/GED

Job description

Fifth Third Bank in Bloomfield Hills, MI seeks a CSR/Teller to deliver exceptional customer service, manage cash, and refer customers to appropriate partners for solutions. The role requires professionalism, confidentiality, and adherence to bank policies.

You will support daily office operations and handle routine inquiries with accuracy and courtesy. The position offers full-time hours in a retail banking environment, with opportunities to engage customers and contribute to team success while