Customer Service Support

Staffmark Group; Santa Fe Springs (CA); On-site; USD 24,796 - 27,552; Full time

Benefits offered by this job

Reliable weekly pay

Medical, Dental, Vision benefits

Optional 401(k) plan

Job summary

Staffmark Group is seeking a Customer Service Support in Santa Fe Springs, CA. This role includes greeting customers, managing calls, and providing essential administrative support. Ideal candidates will have prior customer service experience and proficiency in Microsoft Office.

The hourly pay rate ranges from $18.00 to $20.00, complemented by benefits such as medical, dental, and vision coverage. Strong communication skills and a professional appearance are required for this position.

Qualifications

• Previous experience in customer service, receptionist, or administrative roles is preferred.
• Basic computer skills are required.
• Strong verbal and written communication skills are essential.

Responsibilities

• Greet and assist customers and visitors in a professional manner.
• Answer and direct incoming phone calls.
• Provide front desk customer service and administrative support.
• Maintain accurate customer information and records.
• Assist with filing and document management.
• Support staff with clerical and customer service needs.

Skills

Customer service skills

Communication skills

Proficiency in Microsoft Office

Organizational abilities

Multitasking abilities

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

QuickBooks

Job description

Now hiring Customer Service Support

Location: Santa Fe Springs, CA

Pay Rate: $18.00 - $20.00 per hour

Shift: 8:00 AM to 4:30 PM

Your Next Chapter Starts With "Hello."

Customer care starts with you. Step up as a Customer Service Support and bring the service skills that make all the difference.

Benefits

• Good weekly pay that's on time and reliable
• Benefits you'll actually use (Medical, Dental, Vision+ Life)
• Optional 401(k) plan to help future-you out

Requirements

• Previous customer service, receptionist, front desk, or administrative experience preferred
• Basic computer skills required
• Proficiency in Microsoft Word, Excel, Outlook, and QuickBooks
• Strong verbal and written communication skills
• Excellent customer service and interpersonal skills
• Strong organizational and multitasking abilities
• Ability to work independently and as part of a team
• Professional appearance and positive attitude
• Reliable attendance and strong attention to detail

Job Duties

• Greet and assist customers, visitors, and vendors in a professional manner
• Answer and direct incoming phone calls and respond to customer inquiries
• Provide front desk customer service and administrative support
• Enter and maintain customer information and records accurately
• Utilize Microsoft Office and QuickBooks to perform daily administrative tasks
• Assist with filing, document management, and general office organization
• Support internal staff with clerical and customer service needs
• Maintain a clean, organized, and welcoming reception area
• Perform additional administrative and customer support duties as assigned

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.