Customer Care Operations Specialist

Staffmark Group; Plano (TX); On-site; USD 44,449,641 - 60,110,198; Full time

Benefits offered by this job

Good weekly pay

Health benefits

401(k) option

Job summary

Staffmark Group is hiring a Customer Care Operations Specialist in Plano, TX. The role pays $18.25 per hour with a Monday–Friday, 8:00 AM to 5:30 PM shift and focuses on delivering responsive customer service through calls, chats, and emails.

This position emphasizes problem solving, accurate documentation, and maintaining a positive, helpful demeanor. Benefits include good weekly pay, health benefits, and a 401(k) option.

Qualifications

• High school diploma or GED (bonus points for customer service experience)
• Strong typing skills and the computer know-how to keep up
• Tech-savvy and quick on the uptake with new systems
• Stay calm, cool, and collected—even in crunch time

Responsibilities

• Love solving problems and helping people find answers
• Can handle calls, chats, and emails without missing a beat
• Document details clearly and accurately
• Bring positive energy that makes customers feel heard
• Show up on time, ready to roll

Skills

Typing skills

Customer service

Tech-savvy

Communication

Education

High school diploma or GED

Job description

Now hiring Customer Care Operations Specialist

Location: Plano, TX

Pay Rate: $18.25 per hour

Shift: Monday - Friday | 8:00 AM to 5:30 PM

Talk, Solve, Smile - That's the Job.

Got people skills? Join us as a Customer Care Operations Specialist and deliver the kind of customer service that makes every call count.

Benefits

• Good weekly pay - because you make customers happy
• Health benefits - medical, dental, vision
• 401(k) option - future you will thank you

Requirements

• Hold a high school diploma or GED (bonus points for customer service experience)
• Have strong typing skills and the computer know-how to keep up
• Are tech-savvy and quick on the uptake with new systems
• Stay calm, cool, and collected-even in crunch time

Job Duties

• Love solving problems and helping people find answers
• Can handle calls, chats, and emails without missing a beat
• Document details clearly and accurately
• Bring positive energy that makes customers feel heard
• Show up on time, ready to roll

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.