Customer Service Supervisor - Growth & Training

AVI Foodsystems

Erlanger (KY)

On-site

USD 42,000 - 62,000

Full time

14 days+

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Benefits offered by this job

Health insurance
Dental insurance
Vision insurance
Life insurance
401k
Paid vacations
Holidays
Training & growth

Job summary

AVI Foodsystems is seeking an energetic leader to serve as Customer Service Attendant Supervisor. The role is Monday–Friday, 2pm–10:30pm, with responsibilities across staff training, interviewing, inventory management, and profitability reporting at various accounts.

You will lead projects, supervise team members, ensure safety, and manage timecards while traveling to accounts as needed. A strong focus on service quality and operational efficiency is essential.

Qualifications

  • Experience in training and developing team members.
  • Ability to recruit, train and retain staff.
  • Knowledge of inventory control and cost management.
  • Strong reporting and profitability analysis skills.

Responsibilities

  • Assist in training and development of team members.
  • Interview applicants to maintain staffing levels.
  • Review inventory and waste levels; make recommendations.
  • Prepare monthly inventory action plans and reviews with team.
  • Generate management reports to ensure profitability at accounts.
  • Verify and sign off on timecards; travel to accounts as needed.
  • Lead projects assigned by Operations/Branch Manager.
  • Ensure safety and PPE compliance at accounts.

Skills

Team leadership
Training & mentoring
Inventory management
Reporting & analytics
Customer service
Staff scheduling

Job description

AVI Foodsystems is seeking an energetic leader to serve as Customer Service Attendant Supervisor. The role is Monday–Friday, 2pm–10:30pm, with responsibilities across staff training, interviewing, inventory management, and profitability reporting at various accounts.

You will lead projects, supervise team members, ensure safety, and manage timecards while traveling to accounts as needed. A strong focus on service quality and operational efficiency is essential.

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