Customer Service Supervisor - Team Growth & Training Leader

AVI Foodsystems, Inc.; Holland (MI); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Paid vacations

Growth opportunities

Job summary

AVI Foodsystems, Inc. is seeking an energetic Customer Service Attendant Supervisor to oversee daily operations and lead a team of customer service attendants across accounts. This role focuses on service quality, staff development, and account profitability.

The supervisor will recruit, train and retain team members, manage inventory and labor costs, and ensure timely handling of customer inquiries. A strong safety mindset and a family culture are emphasized throughout the role.

Qualifications

• Supervisory experience in a customer service setting.
• Ability to recruit, train and retain staff.
• Experience managing inventory, costs and waste.
• Ability to review and improve operational processes.
• Strong safety compliance and teamwork culture.

Responsibilities

• Assist in training and development of team members.
• Interview applicants for Customer Service Attendant positions.
• Review inventory and waste levels and make recommendations.
• Prepare Inventory Report Card evaluations and address disciplinary actions.
• Generate reports to ensure profitability at accounts.
• Verify and sign off on timecards.
• Visit accounts and meet with account representatives.
• Lead projects assigned by management.

Skills

Team leadership

Training & development

Customer service

Recruiting

Inventory management

Staff scheduling

Job description

AVI Foodsystems, Inc. is seeking an energetic Customer Service Attendant Supervisor to oversee daily operations and lead a team of customer service attendants across accounts. This role focuses on service quality, staff development, and account profitability.

The supervisor will recruit, train and retain team members, manage inventory and labor costs, and ensure timely handling of customer inquiries. A strong safety mindset and a family culture are emphasized throughout the role.