Customer Service Supervisor - Front Store Operations

Schnucks; Maryland; On-site; USD 42,000 - 64,000; Full time

Job summary

Schnucks Hampton Village in Maryland is seeking an Assistant Customer Service Manager to oversee front-end operations and ensure friendly service. Training will be provided at store level.

You will supervise checkers and baggers, draft schedules, and cover Customer Service Manager duties when needed, with emphasis on attendance, accuracy and safety. This role is full-time in-store at Hampton Village.

Qualifications

• Provide friendly and courteous service to customers.
• Regular attendance is essential for the role.
• Take on Customer Service Manager duties when not on-site.
• Supervise checkers and baggers to maximize checkout efficiency.
• Write schedules for baggers, checkers, U-scan and service center.

Responsibilities

• Oversee front-end operations and customer service standards.
• Coordinate checkers and baggers to ensure smooth checkout flow.
• Draft and manage staff schedules for peak hours.
• Perform service center duties including lottery and cash drawer audits.

Skills

Customer service

Scheduling

Staff supervision

Cash handling

Job description

Schnucks Hampton Village in Maryland is seeking an Assistant Customer Service Manager to oversee front-end operations and ensure friendly service. Training will be provided at store level.

You will supervise checkers and baggers, draft schedules, and cover Customer Service Manager duties when needed, with emphasis on attendance, accuracy and safety. This role is full-time in-store at Hampton Village.