Assistant Customer Service Manager - Hampton Village

Schnucks; Maryland; On-site; USD 42,000 - 64,000; Full time

Job summary

Schnucks Hampton Village in Maryland is seeking an Assistant Customer Service Manager to oversee front-end operations and ensure friendly service. Training will be provided at store level.

You will supervise checkers and baggers, draft schedules, and cover Customer Service Manager duties when needed, with emphasis on attendance, accuracy and safety. This role is full-time in-store at Hampton Village.

Qualifications

• Provide friendly and courteous service to customers.
• Regular attendance is essential for the role.
• Take on Customer Service Manager duties when not on-site.
• Supervise checkers and baggers to maximize checkout efficiency.
• Write schedules for baggers, checkers, U-scan and service center.

Responsibilities

• Oversee front-end operations and customer service standards.
• Coordinate checkers and baggers to ensure smooth checkout flow.
• Draft and manage staff schedules for peak hours.
• Perform service center duties including lottery and cash drawer audits.

Skills

Customer service

Scheduling

Staff supervision

Cash handling

Job description

## Assistant Customer Service Manager - Hampton VillageApply: Schnucks Hampton Village: Full time: Posted Today: R-0044784# **Job Description**This is not an official description, but represents major responsibilities an Assistant Customer Service Manager can expect to perform. You could expect the position of Assistant Customer Service Manager to include the following: DUTIES: • Provide friendly and courteous service to customers • Regular, reliable attendance is an essential function of the job. • All duties of checker and customer service person (see specific profiles) • Take on the duties of the Customer Service Manager when they are not on-site. • Supervision of checkers and baggers to maximize efficiency of checkout process • Write schedule for baggers, checkers, U-scan and service center ensuring proper coverage during all business hours. • Perform all service center duties including but not limited to lottery, cash drawer audits, and store safe management • Other duties may be assigned at the discretion of store management TRAINING Training will be provided at store level. PHYSICAL DEMANDS: Bending Stooping Must be able to lift up to 25 pounds Working on feet entire shift (4-8 hours)**Additional Requirements – Internal Candidates:*** Store/Facility Teammates: minimum of six months employment with Schnucks preferred.* Store Support Center Teammates: minimum of one year employment with Schnucks preferred.* Must be in good standing (not on a performance improvement plan or active discipline).* If invited for an interview, must have manager approval based on performance.**Schnucks is an Equal Opportunity Employer.**