Assistant CS Manager: Lead Checkout & Service

Schnucks; Clayton (MO); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Teammate Discount after Qualifying Per

Chance To Advance

Job summary

Schnucks is seeking an Assistant Customer Service Manager to lead customer service operations at our Clayton store. The role includes supervising checkers and baggers, scheduling staff, and stepping in for the Customer Service Manager when off-site.

The position emphasizes friendly service, reliability, and store-wide coverage during business hours, with training provided at the store level.

Qualifications

• Internal candidates: minimum six months employment with Schnucks preferred.
• Store/Facility teammates: minimum of six months; Store Support Center teammates: minimum of one year preferred.
• Must be in good standing (not on a performance improvement plan or active discipline).

Responsibilities

• Provide friendly and courteous service to customers.
• Supervise checkers and baggers to maximize checkout efficiency.
• Write schedule for baggers, checkers, U-scan and service center.
• Take on the duties of the Customer Service Manager when they are not on-site.
• Perform service center duties including utility payments, lottery, cash drawer audits, and store safe management.
• Other duties may be assigned at the discretion of store management.

Skills

Customer service

Supervision

Scheduling

Cash handling

Job description

Schnucks is seeking an Assistant Customer Service Manager to lead customer service operations at our Clayton store. The role includes supervising checkers and baggers, scheduling staff, and stepping in for the Customer Service Manager when off-site.

The position emphasizes friendly service, reliability, and store-wide coverage during business hours, with training provided at the store level.