Customer Service & Store Support Specialist (PT)

The Michael's Companies; San Clemente (CA); On-site; USD 23,000 - 27,000; Part time

Job summary

The Michaels Companies in San Clemente is seeking a part-time Service Team Member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience. You will also help with bagging, cash handling, and rewards program enrollments.

You will unload trucks, stock shelves, and maintain planograms, while supporting BOPIS/SFS processes and staying compliant with store policies. The role emphasizes safety and in-store recovery to keep the store inviting.

Qualifications

• Retail and/or customer service experience preferred

Responsibilities

• Deliver friendly customer service and help shoppers locate products.
• Provide fast, friendly checkout with cash handling to standards.
• Assist with truck unloading, stocking, and planogram maintenance.
• Participate in Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
• Maintain store recovery, merchandising, and stock accuracy.
• Support safety programs and SOP adherence.

Skills

Retail experience

Customer service

Job description

The Michaels Companies in San Clemente is seeking a part-time Service Team Member to deliver friendly customer service, help shoppers locate products, and ensure a fast checkout experience. You will also help with bagging, cash handling, and rewards program enrollments.

You will unload trucks, stock shelves, and maintain planograms, while supporting BOPIS/SFS processes and staying compliant with store policies. The role emphasizes safety and in-store recovery to keep the store inviting.