Part-Time Retail Customer Experience Associate

Michaels; Merced (CA); On-site; USD 23,000 - 27,000; Part time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Tuition assistance

Employee discounts

Job summary

The Michaels Companies is seeking a part-time Service Team Member at our Merced, CA store. You will deliver fast, friendly checkout experiences and help customers locate products while unloading trucks and stocking merchandise.

You will participate in planogram maintenance, BOPIS/SFS processes, and store recovery activities to ensure a well-merchandised, in-stock environment. Ideal candidates have retail or customer service experience, can stand for long periods, lift merchandise, and

Qualifications

• Retail and/or customer service experience preferred.
• Ability to stand for long periods and lift/move merchandise as needed.
• Good communication and friendly demeanor when assisting customers.

Responsibilities

• Deliver fast and friendly checkout experiences and process transactions to standards.
• Help customers shop, locate products and provide solutions.
• Unload trucks and stock shelves while maintaining planograms (POGs).
• Maintain store recovery standards and merchandise presentation to support brand promises.
• Assist with Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) processes.
• Support shrink and safety programs and follow SOPs and company policies.

Skills

Retail experience

Customer service

Cash handling

Team player

Job description

The Michaels Companies is seeking a part-time Service Team Member at our Merced, CA store. You will deliver fast, friendly checkout experiences and help customers locate products while unloading trucks and stocking merchandise.

You will participate in planogram maintenance, BOPIS/SFS processes, and store recovery activities to ensure a well-merchandised, in-stock environment. Ideal candidates have retail or customer service experience, can stand for long periods, lift merchandise, and