Seasonal Retail Service & Checkout Specialist

Michaels Stores; San Jose (CA); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Employee discounts

401(k) with employer match

Medical, dental, and vision coverage

Job summary

Michaels Stores in San Jose, CA is seeking a friendly Store Team Member to help customers locate products, assist with merchandise and ensure a fast, accurate checkout experience.

You will participate in truck unload, stocking, planogram maintenance and omni-channel processes such as Buy Online Pickup in Store and Ship From Store, while delivering strong customer service and maintaining stock levels.

Responsibilities

• Help customers shop, locate products, and provide them with solutions
• Provide a fast and friendly checkout experience; execute cash handling to standards
• Engage customers on the Rewards program and Private Label Credit Cards and enrollments
• Educate customers on the Voice of Customer survey
• Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS)
• Participate in truck unload, stocking, and planogram maintenance
• Complete merchandise recovery and maintenance including returns
• Perform Store In Stock Optimization (SISO) and AD set duties as assigned
• Support shrink and safety programs
• Adhere to SOPs and Company policies; interact respectfully and model company values
• Cross trained in Custom Framing selling and production

Job description

Michaels Stores in San Jose, CA is seeking a friendly Store Team Member to help customers locate products, assist with merchandise and ensure a fast, accurate checkout experience.

You will participate in truck unload, stocking, planogram maintenance and omni-channel processes such as Buy Online Pickup in Store and Ship From Store, while delivering strong customer service and maintaining stock levels.