Customer Service Specialist - Temp-to-Hire

Spherion Staffing, LLC; Ellenton (FL); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Medical Insurance

401K Plan

Short-term Disability

Dental Insurance

Vision Insurance

Life Insurance

AD&D

Job summary

Spherion Staffing, LLC is seeking a Customer Service Representative for a temp-to-hire role in a fast-paced environment. You will serve as the main link between customers, business partners, and delivery drivers, ensuring smooth operations and exceptional service delivery on a structured shift schedule.

Responsibilities include handling inquiries via phone and email, resolving delivery issues, and monitoring routes to maintain on-time performance.

Qualifications

• High school diploma or equivalent.
• 1-4 years of related experience, preferably in a call center environment.

Responsibilities

• Assist customers and business partners via telephone and email.
• Handle customer complaints in a calm, professional, and empathetic manner.
• Diagnose, assess, and resolve problems or delivery issues efficiently.
• Monitor the progress of delivery routes to ensure on-time performance.
• Scan haul-away pods and verify required stamps.
• Process changes or cancellations to existing delivery orders.

Skills

Customer service

Multitasking

Organizational skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Spherion Staffing, LLC is seeking a Customer Service Representative for a temp-to-hire role in a fast-paced environment. You will serve as the main link between customers, business partners, and delivery drivers, ensuring smooth operations and exceptional service delivery on a structured shift schedule.

Responsibilities include handling inquiries via phone and email, resolving delivery issues, and monitoring routes to maintain on-time performance.