Customer Service Specialist - Scheduling & Payments

Arrow Exterminators, Inc.; Vero Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Paid time off

Holidays

401(k) with match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

HSA

Telemedicine

Disability insurance

Cancer insurance

Life insurance

Wellness suite

Job summary

Stark Exterminators is looking for a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role handles scheduling, payments, and file updates, while communicating with customers to ensure a smooth service experience.

The position offers benefits and requires a professional appearance, a 40-hour week, and flexibility for minimal overtime.

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) work week.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Handle scheduling, payments, and updating customer files to ensure accuracy.
• Connect with customers via outbound calls to schedule technicians and collect payments.
• Maintain a team-focused environment to meet service center goals.

Skills

Microsoft Office Suite

Education

High school diploma or equivalent

Job description

Stark Exterminators is looking for a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role handles scheduling, payments, and file updates, while communicating with customers to ensure a smooth service experience.

The position offers benefits and requires a professional appearance, a 40-hour week, and flexibility for minimal overtime.