Customer Service Specialist — Scheduling & Payments

Arrow Exterminators; Cartersville (GA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer and accident insurance

Health & wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administrative assistance to service center customers. The role handles calls, scheduling, payments, and file updates to ensure a smooth customer experience.

This position offers an hourly rate based on experience, a robust benefits package, and a family-oriented culture. Expect a team-driven environment focused on service excellence and customer satisfaction.

Qualifications

• Microsoft Office Suite proficiency.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Handle incoming calls, schedule services, process payments, and update records.
• Coordinate with technicians to ensure scheduling and accounts are current.

Skills

Professionalism

Customer-focused

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administrative assistance to service center customers. The role handles calls, scheduling, payments, and file updates to ensure a smooth customer experience.

This position offers an hourly rate based on experience, a robust benefits package, and a family-oriented culture. Expect a team-driven environment focused on service excellence and customer satisfaction.