Customer Care & Scheduling Specialist

Arrow Exterminators; United States; On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Life insurance

Job summary

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role pays an hourly rate based on experience and includes a robust benefits package as part of a family-oriented workplace.

You will handle scheduling, payments, and updating customer files, while working to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are

Qualifications

• Proficiency with Microsoft Office Suite and ability to navigate basic software programs.
• Strong problem-solving and customer-focused attitude.
• Able to present a professional appearance and manage a 40-hour workweek.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist with scheduling, payments, and updating customer files to ensure accuracy.
• Connect with customers via calls to schedule technicians and ensure accounts are paid.

Skills

Microsoft Office Suite

Problem solving

Education

High school diploma or equivalent

Job description

Arrow Exterminators is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for internal and external Service Center customers. The role pays an hourly rate based on experience and includes a robust benefits package as part of a family-oriented workplace.

You will handle scheduling, payments, and updating customer files, while working to connect with customers via outbound calls to ensure technicians are fully scheduled and accounts are