Customer Service Specialist – Rentals & Equipment Care

U-Haul; Redwood City (CA); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Job summary

U-Haul is seeking a Customer Service Representative in Redwood City, CA. The role involves assisting customers, inspecting and maintaining equipment, and using U-Scan technology to dispatch and return rentals.

It offers on-the-job education, a $100 hiring bonus, and a $300 completion bonus for certification milestones. Applicants must be legally authorized to work in the United States, hold a valid driver’s license, and have a high school diploma or equivalent.

Qualifications

• Strong customer service and communication skills are required.
• Ability to work with customers inside/outside an U-Haul center.
• Comfort with using basic technology to dispatch and manage rentals.

Responsibilities

• Assist customers with U-Haul products and services.
• Use U-Scan tech to manage rentals and inventory.
• Move and hook up trucks/trailers and inspect equipment.
• Prepare rental invoices and process returns.

Skills

Customer service

Communication

Problem solving

Attention to detail

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Redwood City, CA. The role involves assisting customers, inspecting and maintaining equipment, and using U-Scan technology to dispatch and return rentals.

It offers on-the-job education, a $100 hiring bonus, and a $300 completion bonus for certification milestones. Applicants must be legally authorized to work in the United States, hold a valid driver’s license, and have a high school diploma or equivalent.