Equipment Rental & Customer Service Specialist

U-Haul; San Jose (CA); On-site; USD 25,000 - 27,000; Full time

Benefits offered by this job

Health insurance

Paid holidays

Life insurance

401(k)

Job summary

U-Haul in San Jose, CA is seeking a Customer Service Representative to be the face of our service team. You will assist customers inside and outside the U-Haul center, help with rentals, inventory, and safety inspections, and use U-Scan technology to manage equipment and invoices.

Requirements include a valid driver's license and a high school diploma or equivalent. The role offers on-the-job education, the opportunity to advance, and comprehensive benefits where eligible.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul in San Jose, CA is seeking a Customer Service Representative to be the face of our service team. You will assist customers inside and outside the U-Haul center, help with rentals, inventory, and safety inspections, and use U-Scan technology to manage equipment and invoices.

Requirements include a valid driver's license and a high school diploma or equivalent. The role offers on-the-job education, the opportunity to advance, and comprehensive benefits where eligible.