Customer Service & Equipment Specialist

U-Haul International, Inc.; City of Rome (NY); Hybrid; USD 33,000 - 35,000; Full time

Benefits offered by this job

Health insurance & Prescription plans

Paid holidays, vacation, and sick days

401(k) Savings Plan

Employee Stock Ownership Plan (ESOP)

Life insurance

MetLife auto and home insurance

Job summary

U-Haul International, Inc. is seeking friendly, motivated people to join as Customer Service Representatives in the United States. The role involves assisting customers, using U-Scan tech to manage rentals, and maintaining equipment on-site.

The position includes on-the-job education, a $100 hiring bonus, and a $300 cash bonus after completion of the certification program. Benefits include health insurance, paid holidays, and a 401(k) plan.

Qualifications

• High school diploma or equivalent.
• Valid driver's license is required.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.

Skills

Valid driver's license

Education

High school diploma or equivalent

Job description

U-Haul International, Inc. is seeking friendly, motivated people to join as Customer Service Representatives in the United States. The role involves assisting customers, using U-Scan tech to manage rentals, and maintaining equipment on-site.

The position includes on-the-job education, a $100 hiring bonus, and a $300 cash bonus after completion of the certification program. Benefits include health insurance, paid holidays, and a 401(k) plan.