Equipment & Rentals Customer Service Specialist

U-Haul; Santa Clara (CA); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Hiring bonus $100

Cash bonus $300 after certification

Job summary

U-Haul is hiring a Customer Service Representative in Santa Clara, CA to be the face of our service and help customers with equipment, rentals, and on-site support. You will inspect and maintain equipment and use U-Scan technology to manage rentals.

The role offers on-the-job education, a friendly team, and bonuses including a $100 hiring bonus and a $300 cash bonus after completing the certification program. A valid driver\'s license and HS diploma are minimum requirements.

Qualifications

• Must have valid driver’s license and a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment)
• Drive a forklift (certification offered through U-Haul upon employment)
• Other duties as assigned
• Participate in ongoing continuous U-Haul education through U-Haul University.

Skills

Customer service

Communication

Education

High school diploma or equivalent

Job description

U-Haul is hiring a Customer Service Representative in Santa Clara, CA to be the face of our service and help customers with equipment, rentals, and on-site support. You will inspect and maintain equipment and use U-Scan technology to manage rentals.

The role offers on-the-job education, a friendly team, and bonuses including a $100 hiring bonus and a $300 cash bonus after completing the certification program. A valid driver\'s license and HS diploma are minimum requirements.