Retail Print Specialist

Staples; Naples (FL); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

401(k) plan with match

Dental and vision insurance

Associate discounts on merchandise

Job summary

Staples is hiring Print Specialists to deliver exceptional customer service for print needs. The role involves producing finished products with print equipment, collaborating in a team-oriented retail culture, and training in print. Immediate interviews may be scheduled in-store.

Responsibilities include greeting customers, understanding print requirements, capturing project details, and assisting with self-service tasks. Flexible part-time hours and diverse benefits are offered.

Qualifications

• Customer service experience in a retail setting.
• Ability to work flexible hours and part-time shifts.
• Basic computer skills and familiarity with word processing.

Responsibilities

• Greet customers entering the Print Solutions department.
• Ask open-ended questions to understand copy print needs.
• Use order intake tools to capture project details and provide a print solution.
• Assist customers with self-service tasks using copy machines and PC rentals.
• Identify potential leads through consultation questions.
• Perform other duties as assigned, such as shipping tasks.

Skills

Customer service

Teamwork

Attention to detail

Basic computer skills

Microsoft Word

Tools

Microsoft Word

Job description

Job Type Permanent

Print Specialists

provide exceptional customer service and solutions to customers' print needs. You will produce professionally finished products using print and production equipment. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training in print provided.

After applying, you may have the opportunity to schedule an in-person interview within minutes.

• Flexible part time hours, generous paid time off, weekly pay and career growth opportunities
• Associate discounts on in-store and online merchandise, services and warranty plans
• Discounts at hundreds of retailers, restaurants and more
• 401(k) plan with a company match
• Dental and vision insurance
• And many more benefits
• Compensation based on qualifications and experience

Play a key role in helping your store and your customer win.

Greet customers as they enter the Print Solutions department and respond quickly and attentively

Ask open ended questions to build relationships and understand customers copy print needs

Use order intake tools to capture project information and offer an appropriate total print solution

Assist customers with tasks in the self-service area utilizing the copy machines and PC rentals

Ask qualifying questions during consultation to generate potential leads

Be flexible to perform other duties as assigned (e.g., assist customers with shipping, etc.)

Essential skills and experience:

Able to work a flexible schedule based on the store’s needs

Able to work with many customers to provide a total solution

Attention to detail and keen eye to notice quality issues

Basic computer skills to open, save and send electronic files, and use Microsoft Word (or similar programs)

Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment

Manage conflict in a reasonable, nonconfrontational and cooperative manner

Ability to act with honesty and integrity regarding customer and business information

Ability to lift and move supplies in the 10 - 50 pound range, stand and walk continuously

Staples does not sponsor applicants for work visas for this position.