Customer Service Specialist - On-Site, Full-Time

Pathfinders, Inc.; Broomall (PA); On-site; USD 26,000 - 28,000; Full time

Job summary

Pathfinders, Inc. in Pennsylvania is seeking a customer-focused individual to join our team in a fast-paced environment. You will manage a large volume of calls, respond to inquiries, and keep accurate customer records.

This on-site role runs Monday through Friday, 8am to 5pm, with a pay range of $19–$20 per hour. You will build sustainable relationships with client accounts and help ensure timely resolutions to issues.

Qualifications

• College degree preferred.
• Experience in data entry or related field.
• Excellent verbal and written communication.
• Strong problem-solving and attention to detail.
• Ability to handle high call volumes and multitask.

Responsibilities

• Manage large amounts of incoming/outgoing calls.
• Respond to customer inquiries and resolve issues in a timely and professional manner.
• Maintain accurate customer records and update information as needed.
• Build sustainable relationships and trust with customer accounts.
• Submitting/Accepting client orders made via email or online.
• Corresponding with clients/court personnel.

Skills

Communication

Problem-solving

Attention to detail

Multitasking

Education

College degree (preferred)

Job description

Pathfinders, Inc. in Pennsylvania is seeking a customer-focused individual to join our team in a fast-paced environment. You will manage a large volume of calls, respond to inquiries, and keep accurate customer records.

This on-site role runs Monday through Friday, 8am to 5pm, with a pay range of $19–$20 per hour. You will build sustainable relationships with client accounts and help ensure timely resolutions to issues.