Customer Service Specialist - Mon-Fri, Contract-to-Hire

The HT Group; Beaumont (TX); Vor Ort; USD 25.000 - 29.000; Vollzeit

Zusammenfassung

The HT Group is seeking a dependable Customer Service Representative for a client in Beaumont, TX. The role focuses on delivering excellent customer service and supporting daily office operations, including handling inquiries, orders, billing, and records management.

The position is Contract-to-Hire with a Monday–Friday schedule, 8:00 AM–5:00 PM, and a pay rate of $18/hour. The anticipated start date is November 30, 2026, and the role requires prior face-to-face customer service experience and a

Qualifikationen

• High school diploma or GED required.
• Previous face-to-face customer service experience required.
• Strong verbal and written communication skills.
• Strong customer service and communication skills with a positive, professional attitude.
• Basic computer skills, attention to detail, and ability to multitask.
• Dependable, flexible, and team-oriented with a willingness to learn.
• Must pass a background check and drug screen. Background check must not include felony, violence, or theft convictions.

Aufgaben

• Answer incoming calls and respond to customer emails.
• Assist customers with orders, account setup, and billing inquiries.
• Process invoices, gift cards, and customer requests accurately.
• Address customer concerns with patience and professionalism.
• Maintain accurate customer records and account information.
• Provide general office and administrative support as needed.

Kenntnisse

Customer service

Verbal and written communication

Multitasking

Data entry

Ausbildung

High school diploma or GED

Jobbeschreibung

The HT Group is seeking a dependable Customer Service Representative for a client in Beaumont, TX. The role focuses on delivering excellent customer service and supporting daily office operations, including handling inquiries, orders, billing, and records management.

The position is Contract-to-Hire with a Monday–Friday schedule, 8:00 AM–5:00 PM, and a pay rate of $18/hour. The anticipated start date is November 30, 2026, and the role requires prior face-to-face customer service experience and a