Customer Service Specialist I — On-Site Tulsa

Mathis-Bros-Oklahoma-City-LL; Tulsa (OK); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

401K matching

Life Insurance

HSA

FSA

Accident coverage

Critical Illness coverage

Hospital Indemnity coverage

Short- and Long-Term Disability

Employee Assistance Program

Job summary

Mathis Home in Tulsa, OK is seeking a Customer Service Tier I for a full-time, on-site role. The position focuses on delivering excellent customer service, handling warranties and returns, and coordinating with sales and delivery teams.

The role requires the ability to work in a fast-paced environment, strong communication skills, and a commitment to maintaining a neat, organized office. Reporting and escalation procedures are part of daily duties, with a focus on customer satisfaction and

Qualifications

• Customer service experience preferred.
• Strong communication skills and ability to work in a fast-paced environment.
• Ability to handle multiple priorities and maintain an organized workspace.

Responsibilities

• Provide timely and accurate information to customers and assist with purchases.
• Answer inbound calls and assist with warranties/returns and delivery coordination.
• Coordinate parts orders and follow up with factory on service orders.

Skills

Customer Service

Communication

Multitasking

Team Player

Job description

Mathis Home in Tulsa, OK is seeking a Customer Service Tier I for a full-time, on-site role. The position focuses on delivering excellent customer service, handling warranties and returns, and coordinating with sales and delivery teams.

The role requires the ability to work in a fast-paced environment, strong communication skills, and a commitment to maintaining a neat, organized office. Reporting and escalation procedures are part of daily duties, with a focus on customer satisfaction and