Customer Care & Sales Specialist

Air Comfort Solutions Tulsa; Tulsa (OK); Vor Ort; USD 21.000 - 28.000; Vollzeit

Benefits dieser Stelle

Medical, Prescription, Dental, Vision

Disability and Term Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off (PTO)

Zusammenfassung

Air Comfort Solutions Tulsa is hiring a Customer Service Representative to join our in-office team in Tulsa, OK. You will handle inbound and outbound calls, schedule visits, promote services, and follow up on customer feedback while delivering exceptional service.

The ideal candidate has 2+ years in customer service, strong communication skills, and comfort selling services over the phone. We offer full benefits, a matching 401(k), and a supportive, growth-focused culture.

Qualifikationen

• High School Diploma or GED or equivalent.
• 2+ years in a customer service role.
• Inbound and outbound call volume experience.
• Comfortable selling our services over the phone.
• Exceptional communication/interpersonal skills.
• Ability to exercise independent judgment and make appropriate decisions.
• Ability to organize and manage multiple tasks accurately.
• Reliable & punctual attendance.
• Fluent ability to speak, read, and write in the English language.
• Service Titan experience (preferred).
• HVAC, Plumbing, or Electrical experience (preferred).
• Sales experience (preferred).

Aufgaben

• Call customers from prior day for quality check.
• Call maintenance customers and schedule visits.
• Call on customer list to offer promotions.
• Follow up on reviews positive and negative.
• General inbound customer service.

Kenntnisse

Customer service

Phone sales

Communication skills

Multitasking

English fluency

Ausbildung

High School Diploma or GED

Tools

ServiceTitan

Jobbeschreibung

Air Comfort Solutions Tulsa is hiring a Customer Service Representative to join our in-office team in Tulsa, OK. You will handle inbound and outbound calls, schedule visits, promote services, and follow up on customer feedback while delivering exceptional service.

The ideal candidate has 2+ years in customer service, strong communication skills, and comfort selling services over the phone. We offer full benefits, a matching 401(k), and a supportive, growth-focused culture.