Customer Service Specialist — Houston, Weekdays, Benefits

Staffmark; Houston (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits

Life and disability insurance

Optional 401(k)

Supportive team environment

Job summary

Staffmark is seeking a Customer Service Representative in Houston, TX. You will respond to inquiries by phone, chat, and email, provide accurate information, and document interactions to ensure first-time resolution and customer satisfaction.

The role requires a high school diploma or GED, 1–2 years of customer-service experience, and proficiency with Outlook, Word, and Excel. Schedule is Monday–Friday, 8:00 AM–5:00 PM, with a pay rate of $19.00 per hour, and benefits to support your growth.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer-service or call-center experience.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Accurate data-entry and recordkeeping skills.
• Strong verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Dependable attendance and punctuality.
• Ability to remain professional and positive with customers.

Responsibilities

• Respond to customer questions by phone, chat, and email
• Provide accurate information and resolve customer concerns
• Document customer interactions clearly
• Enter and update customer records
• Escalate complex issues when appropriate
• Maintain a positive and professional attitude
• Meet established customer-service goals
• Perform additional administrative duties as assigned

Skills

Communication skills

Multitasking

Problem solving

Punctuality

Professionalism

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Staffmark is seeking a Customer Service Representative in Houston, TX. You will respond to inquiries by phone, chat, and email, provide accurate information, and document interactions to ensure first-time resolution and customer satisfaction.

The role requires a high school diploma or GED, 1–2 years of customer-service experience, and proficiency with Outlook, Word, and Excel. Schedule is Monday–Friday, 8:00 AM–5:00 PM, with a pay rate of $19.00 per hour, and benefits to support your growth.