Customer Service Representative

Staffmark; Houston (TX); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Competitive weekly pay

Comprehensive benefits

Life and disability insurance

Optional 401(k)

Supportive team environment

Job summary

Staffmark is seeking a Customer Service Representative in Houston, TX. You will respond to inquiries by phone, chat, and email, provide accurate information, and document interactions to ensure first-time resolution and customer satisfaction.

The role requires a high school diploma or GED, 1–2 years of customer-service experience, and proficiency with Outlook, Word, and Excel. Schedule is Monday–Friday, 8:00 AM–5:00 PM, with a pay rate of $19.00 per hour, and benefits to support your growth.

Qualifications

• High school diploma or GED required.
• 1–2 years of customer-service or call-center experience.
• Proficiency with Microsoft Outlook, Word, and Excel.
• Accurate data-entry and recordkeeping skills.
• Strong verbal and written communication.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving and organizational skills.
• Dependable attendance and punctuality.
• Ability to remain professional and positive with customers.

Responsibilities

• Respond to customer questions by phone, chat, and email
• Provide accurate information and resolve customer concerns
• Document customer interactions clearly
• Enter and update customer records
• Escalate complex issues when appropriate
• Maintain a positive and professional attitude
• Meet established customer-service goals
• Perform additional administrative duties as assigned

Skills

Communication skills

Multitasking

Problem solving

Punctuality

Professionalism

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Now hiring for a Customer Service Representative
Location: Houston, TX
Pay Rate: Pay Rate: $19.00 per hour
Schedule:Monday – Friday | 8:00 AM to 5:00 PM

This Job’s for the Talker, the Helper, the Keyboard Ninja

Looking for Customer Service Representative jobs in Houston where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

If your skills and experience are a good match for this role. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties

• Respond to customer questions by phone, chat, and email
• Provide accurate information and resolve customer concerns
• Document customer interactions clearly
• Enter and update customer records
• Escalate complex issues when appropriate
• Maintain a positive and professional attitude
• Meet established customer-service goals
• Perform additional administrative duties as assigned

Requirements

• High school diploma or GED
• One to two years of customer-service or call-center experience
• Proficiency with Microsoft Outlook, Word, and Excel
• Accurate data-entry and recordkeeping skills
• Strong verbal and written communication
• Ability to multitask in a fast-paced environment
• Strong problem-solving and organizational skills
• Dependable attendance and punctuality
• Ability to remain professional and positive with customers

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

“I’ve been working through Staffmark on & off for about a decade, when I’m in between jobs. They have always been professional & quick to find work or have work available. They are very fair with hourly wage, traveling distance to a job position, & hours that will best fit you.” — Staffmark, CSR Associate