Customer Service Specialist — Home Improvement Retail

Lowe's; Sevierville (TN); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

401(k) company matching & Employee PSF

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is seeking a part-time Customer Service Associate to welcome customers, help them find products, and deliver friendly service. You’ll engage with customers, assist with locating items, and may help stock and prepare merchandise across departments.

The role emphasizes teamwork, customer satisfaction, and flexible scheduling. Join Lowe’s to access benefits including health options, tuition assistance, a company-matched 401(k) and Employee Stock Purchase Program, and a 10% associate

Qualifications

• Basic computer skills including inputting, accessing, and basic arithmetic

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service
• Assist customers with locating and handling merchandise
• Stock merchandise by checking shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive items on time
• Cross-train in other store areas to support customer service
• Prepare merchandise in department as needed (e.g., tint/mix paint, cut/pipe)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Basic computer skills

Retail tech familiarity

Customer service oriented

Job description

Lowe’s is seeking a part-time Customer Service Associate to welcome customers, help them find products, and deliver friendly service. You’ll engage with customers, assist with locating items, and may help stock and prepare merchandise across departments.

The role emphasizes teamwork, customer satisfaction, and flexible scheduling. Join Lowe’s to access benefits including health options, tuition assistance, a company-matched 401(k) and Employee Stock Purchase Program, and a 10% associate