Part-Time Customer Service Specialist: Home Improvement

Lowe's; Essex Junction (VT); On-site; USD 24,000 - 27,000; Part time

Benefits offered by this job

Health Insurance Options

Tuition Assistance Program

401(k) with company match and ESPP

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find home improvement products. You will provide friendly, professional service, assist across departments, and ensure customer needs are met throughout the day.

This part-time, on-site role offers opportunities to learn, with potential cross-department training and participation in programs like Track to the Trades. Comprehensive benefits, including health insurance, tuition assistance, and associate discounts,

Qualifications

• 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
• 6 Months Experience using common retail technology, such as smart phones and tablets
• Reading, writing, and performing basic arithmetic (addition and subtraction)
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
• Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies
• Process orders and deliveries accurately so customers receive merchandise as expected and on time
• Cross-functionally train in other areas of the store to help deliver the best customer service
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech experience

Basic math

Standing ability

Lifting 25 lbs

Job description

Lowe’s is seeking a Customer Service Associate to welcome customers and help them find home improvement products. You will provide friendly, professional service, assist across departments, and ensure customer needs are met throughout the day.

This part-time, on-site role offers opportunities to learn, with potential cross-department training and participation in programs like Track to the Trades. Comprehensive benefits, including health insurance, tuition assistance, and associate discounts,