Dynamic Customer Service Associate — Home Improvement

Lowe's Companies, Inc.; Garner (NC); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Health insurance

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

Associate Discount (10%)

Track to the Trades program

Job summary

Lowe's Customer Service Associate in Garner, NC, welcomes customers, helps locate products, and delivers friendly service throughout the shopping journey. You will assist with stock, process orders, and learn multiple departments to provide optimal help at checkout.

The role emphasizes attentiveness, product knowledge, and teamwork in a dynamic retail environment. Employees at Lowe's enjoy diverse benefits and opportunities, including health options, tuition assistance, a company match 401(k),

Qualifications

• 6 months experience using a computer or equivalent
• 6 months experience with common retail tech like smartphones/tablets
• Reading, writing, and basic arithmetic
• Ability to stand/sit for long periods and perform job duties
• Minimally lift 25 lbs

Responsibilities

• Welcome customers and provide friendly, professional service
• Help customers locate and select products
• Stock and replenish shelves as needed
• Process orders and deliveries accurately
• Cross-train in additional store areas to assist service
• Prepare department merchandise based on customer needs (e.g., paint, pipe, wood)
• Guide customers through shopping or checkout
• Complete other duties as assigned

Skills

Computer basics

Retail tech

Basic math

Mobility/standing

Lifting 25 lbs

Job description

Lowe's Customer Service Associate in Garner, NC, welcomes customers, helps locate products, and delivers friendly service throughout the shopping journey. You will assist with stock, process orders, and learn multiple departments to provide optimal help at checkout.

The role emphasizes attentiveness, product knowledge, and teamwork in a dynamic retail environment. Employees at Lowe's enjoy diverse benefits and opportunities, including health options, tuition assistance, a company match 401(k),