Customer Service Specialist – Home Improvement

Lowe's Companies, Inc.; Southaven (MS); On-site; USD 25,000 - 34,000; Full time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k)

Employee Stock Purchase Program

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s Companies, Inc. is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, and support store operations. The role emphasizes friendly service and solving home improvement questions.

Benefits include health insurance options, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount, plus training and teamwork opportunities.

Qualifications

• 6 months experience using a computer and basic software.
• 6 months experience with common retail tech (smartphones/tablets).
• Reading, writing and basic arithmetic skills required.
• Ability to stand for long periods and lift up to 25 lbs.

Responsibilities

• Welcome customers and deliver friendly, professional service.
• Assist customers with locating and handling merchandise.
• Replenish stock and ensure shelves are organized.
• Process orders and deliveries accurately and on time.
• Cross-train in other store areas to improve service.
• Prepare department merchandise based on customer needs.
• Guide customers through shopping or checkout.
• Perform other duties as assigned.

Skills

Customer service

Retail experience

Bi-lingual

Communication

Tools

POS systems

Smartphones/Tablets

Job description

Lowe’s Companies, Inc. is hiring a Customer Service Associate in the United States. You will welcome customers, help them find products, and support store operations. The role emphasizes friendly service and solving home improvement questions.

Benefits include health insurance options, tuition assistance, a company-matching 401(k), Employee Stock Purchase Program, and a 10% associate discount, plus training and teamwork opportunities.