Customer Service Specialist - Home Improvement

Lowe's; Erie (CO); Hybrid; USD 22,000 - 25,000; Part time

Benefits offered by this job

Health insurance options

Tuition assistance program

Company-matching 401(k) and Employee"s

10% Associate Discount

Track to the Trades program

Job summary

Lowe’s is hiring a Customer Service Associate in the United States. You will greet customers, help them locate products, and ensure smooth checkout while supporting various departments as needed. The role emphasizes friendly service and accurate handling of orders and deliveries.

Ideal candidates have basic computer and retail tech experience, can lift up to 25 lbs, and stand for extended periods. Benefits include health insurance options, tuition assistance, 401(k) matching, stock purchase

Qualifications

• 6 months experience using a computer, including inputting, accessing, modifying, or outputting information.
• 6 months experience using common retail technology, such as smartphones and tablets.
• Reading, writing, and performing basic arithmetic (addition and subtraction).
• Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties.
• Minimally lift 25 lbs unassisted or over 25 lbs with or without an accommodation.

Responsibilities

• Welcome customers to Lowe’s, answer questions, and deliver friendly and professional customer service.
• Assist customers with locating and handling merchandise.
• Down stock merchandise by looking for empty areas on shelves and replenishing supplies.
• Process orders and deliveries accurately so customers receive merchandise as expected and on time.
• Cross-functionally train in other areas of the store to help deliver the best customer service.
• Prepare merchandise in your department based on customer needs (e.g., tint and mix paint, cut and thread pipe, cut and bundle wood, cut drywall, cut blinds).
• Guide customers through shopping or checkout.
• Complete other duties as assigned

Skills

Computer skills

Retail tech experience

Basic math

Endurance and balance

Lifting capability

Tools

Smartphones & tablets

Job description

Lowe’s is hiring a Customer Service Associate in the United States. You will greet customers, help them locate products, and ensure smooth checkout while supporting various departments as needed. The role emphasizes friendly service and accurate handling of orders and deliveries.

Ideal candidates have basic computer and retail tech experience, can lift up to 25 lbs, and stand for extended periods. Benefits include health insurance options, tuition assistance, 401(k) matching, stock purchase