Customer Service Specialist - Growth Path & Benefits

Planet Fitness; Macedonia (OH); Sur place; USD 24 000 - 32 000; Plein temps

Avantages offerts par ce poste

401K with employer match

Health insurance options

PTO

Life Insurance & Short-Term Disability

Employee Assistance Program

Free Black Card Membership

Résumé du poste

Planet Fitness is currently seeking a Customer Service Representative at our Macedonia, OH location. The role involves greeting members, answering phones, signing up new members, and promoting fitness classes, while maintaining a clean and safe club environment.

The position offers a first shift, full-time schedule with hourly pay starting at $12. Hourly increases occur at 180 days, 1 year, and every 6 months thereafter based on anniversary date, with shift-differential pay for select shifts and

Qualifications

• Customer service experience is required.
• High school diploma or GED preferred.
• Must be 18 years of age or older.
• Basic computer proficiency required.

Responsabilités

• Answer phones in a friendly manner using information script.
• Greet members, sign up and tour new members, and log amenities.
• Respond to member questions and concerns in a timely and professional manner.
• Process beverage or merchandise purchases through the point of sale system.
• Promote our fitness instruction classes to active and new members.
• Provide a clean, sanitized and safe club environment.

Connaissances

Customer service experience

Formation

High school diploma/GED

Description du poste

Planet Fitness is currently seeking a Customer Service Representative at our Macedonia, OH location. The role involves greeting members, answering phones, signing up new members, and promoting fitness classes, while maintaining a clean and safe club environment.

The position offers a first shift, full-time schedule with hourly pay starting at $12. Hourly increases occur at 180 days, 1 year, and every 6 months thereafter based on anniversary date, with shift-differential pay for select shifts and