Customer Service Specialist — Growth & In-Store Impact

Community Choice Financial Family of Brands; California; On-site; USD 42,000 - 46,000; Full time

Benefits offered by this job

Paid on-the-job training

Educational Reimbursement Program

Medical insurance options

401(k) Retirement plan with Company %

Discount Marketplace

Life and AD&D insurance

Paid time off starting at 12 days

Job summary

Community Choice Financial Family of Brands in Culver City, CA is seeking a Customer Service Representative to assist customers with transactions, including check cashing, money transfers, and payments, while delivering friendly in-store service.

This entry-level role offers hands-on training, leadership development, and opportunities to move across our eleven brands nationwide. A full-time schedule and comprehensive benefits support your long-term growth.

Qualifications

• High school diploma or equivalent required.
• Excellent verbal and written communication with customers.
• Ability to accurately enter data and handle transactions.
• Experience with POS systems and basic office software is a plus.

Responsibilities

• Connect with customers to cultivate lasting relationships and drive repeat business.
• Review, validate, and process customer transactions with accuracy.
• Maximize customer success by offering personalized financial services.
• Enter and maintain customer information in a POS system with precision.
• Assist in customer account management and payments as needed.
• Maintain store appearance and comply with security procedures.
• Work a full-time, in-person schedule including weekends.

Skills

Verbal and written communication

Attention to detail

Data entry

Customer service

Bilingual (English/Spanish) optional

Education

High school diploma or equivalent

Tools

POS system

Microsoft Office

Other computer systems

Job description

Community Choice Financial Family of Brands in Culver City, CA is seeking a Customer Service Representative to assist customers with transactions, including check cashing, money transfers, and payments, while delivering friendly in-store service.

This entry-level role offers hands-on training, leadership development, and opportunities to move across our eleven brands nationwide. A full-time schedule and comprehensive benefits support your long-term growth.