Customer Service Specialist — Full-Time with Great Benefits

Nader's Pest Raiders; Ponte Vedra Beach (FL); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Nader's Pest Raiders, part of Arrow Exterminators family, is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for our Service Center customers. This role is paid at an hourly rate based on experience.

You will handle inquiries, schedule service, process payments, and maintain accurate files to ensure a smooth customer experience. A professional demeanor and strong MS Office skills are essential.

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Assist in scheduling service and updating customer files.
• Collect payments and process transactions.
• Connect with customers via outbound calls to ensure appointments and payments are arranged.

Skills

Microsoft Office

Customer service

Professional appearance

Education

High school diploma or equivalent

Job description

Nader's Pest Raiders, part of Arrow Exterminators family, is seeking a full-time Customer Service Representative to provide uncompromised service support and administration for our Service Center customers. This role is paid at an hourly rate based on experience.

You will handle inquiries, schedule service, process payments, and maintain accurate files to ensure a smooth customer experience. A professional demeanor and strong MS Office skills are essential.