Customer Service Specialist - Scheduling & Payments

Hoffman's Exterminating; Ponte Vedra Beach (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical insurance

Dental insurance

Vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Company-paid life insurance

Job summary

Nader's Pest Raiders is seeking a Customer Service Representative to provide service support and administration for internal and external Service Center customers. This full-time position offers hourly pay based on experience and a robust benefits package including health, dental and vision insurance, 401(k) with company match, Roth IRA, and more.

You will be the first point of contact, handling calls, scheduling services, collecting payments, and updating customer records while delivering a

Qualifications

• Working knowledge of Microsoft Office Suite.
• High school diploma or equivalent.
• Present a professional appearance.
• Able to work a 40-hour (minimum) workweek.
• Willing to work minimal overtime as needed.

Responsibilities

• Serve as the first point of contact for internal and external customers.
• Handle incoming calls, schedule service, collect payments, and update customer files.
• Proactively reach out to customers to ensure technicians are scheduled and accounts are paid.

Skills

Professional appearance

Able to work a 40-hour week

Willing to work overtime as needed

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Nader's Pest Raiders is seeking a Customer Service Representative to provide service support and administration for internal and external Service Center customers. This full-time position offers hourly pay based on experience and a robust benefits package including health, dental and vision insurance, 401(k) with company match, Roth IRA, and more.

You will be the first point of contact, handling calls, scheduling services, collecting payments, and updating customer records while delivering a