Customer Service Specialist - Full-Time with Benefits

Arrow Exterminators; Atlanta (GA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Generous time off

11 paid holidays

401(k) with company match

Roth IRA

Medical, dental and vision insurance

High deductible HSA

Telemedicine

Disability insurance

Cancer insurance

Accident insurance

Health & wellness suite

Life insurance

Job summary

Arrow Exterminators in Atlanta, GA is hiring a full-time Customer Service Representative to deliver uncompromised service and administrative support to internal and external customers. The role is hourly, based on experience, and focuses on welcoming clients, scheduling service, processing payments, and maintaining accurate files.

You will work in a team-oriented environment, provide professional service, and contribute to meeting monthly service center goals.

Qualifications

• High school diploma or equivalent.
• Proficient in Microsoft Office.
• Professional appearance and ability to work a 40-hour week.

Responsibilities

• Serve as the first point of contact for internal or external customers.
• Handle incoming calls, assist in scheduling service, and update customer files.
• Take payments and ensure accounts are properly managed.
• Follow up with customers to ensure technicians are scheduled and invoices are paid.

Skills

MS Office Suite

Professional appearance

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Arrow Exterminators in Atlanta, GA is hiring a full-time Customer Service Representative to deliver uncompromised service and administrative support to internal and external customers. The role is hourly, based on experience, and focuses on welcoming clients, scheduling service, processing payments, and maintaining accurate files.

You will work in a team-oriented environment, provide professional service, and contribute to meeting monthly service center goals.