Customer Service Specialist - Flexible Schedule & Growth

Grace Bocalan - State Farm Agent; Everett (WA); On-site; USD 40,000 - 48,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Performance bonus

Competitive salary

Flexible schedule

Health insurance

Advancement opportunities

Paid time off

Training & development

Job summary

Grace Bocalan - State Farm Agent in Everett, WA seeks a Customer Service Representative to deliver outstanding experiences by addressing inquiries, guiding policy changes, and collaborating with the agency team to support clients.

You will resolve questions, process claims, maintain meticulous records, and assist community members with their coverage needs in a growth-oriented, customer-centric environment.

Qualifications

• Excellent communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication

Interpersonal skills

Multitasking

Customer service experience

Job description

Grace Bocalan - State Farm Agent in Everett, WA seeks a Customer Service Representative to deliver outstanding experiences by addressing inquiries, guiding policy changes, and collaborating with the agency team to support clients.

You will resolve questions, process claims, maintain meticulous records, and assist community members with their coverage needs in a growth-oriented, customer-centric environment.