Customer Service Rep - Flexible Hours, Growth & Training

Kathy Northrop - State Farm Agent; Everett (WA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

License Reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Health insurance

Job summary

Kathy Northrop - State Farm Agent is seeking a Customer Service Representative to help customers with policies, coverage options, and inquiries in Everett, WA. You will deliver friendly, accurate information and support the growth of the agency through dependable service.

This role emphasizes detail, multitasking, and teamwork with the agent and staff. Training and development are available, and there are opportunities for advancement for motivated individuals who excel in customer care and

Qualifications

• Strong communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Skills

Communication skills

Interpersonal skills

Multitasking

Customer service experience

Job description

Kathy Northrop - State Farm Agent is seeking a Customer Service Representative to help customers with policies, coverage options, and inquiries in Everett, WA. You will deliver friendly, accurate information and support the growth of the agency through dependable service.

This role emphasizes detail, multitasking, and teamwork with the agent and staff. Training and development are available, and there are opportunities for advancement for motivated individuals who excel in customer care and