Customer Care & Growth Specialist (Flexible Schedule)

Cherylgranger; Bothell (WA); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

License Reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Cherylgranger is seeking a Customer Relations Representative - State Farm Agent Team Member in Bothell, Washington to deliver exceptional customer experiences and support the growth of a successful insurance agency. You will resolve inquiries, coordinate with team members, and anticipate community needs while contributing to a positive environment.

This position is ideal for a customer-focused, empathetic individual with outstanding communication skills. Opportunities for internal growth are available for motivated and sales-oriented candidates.

Qualifications

• Strong communication and problem-solving skills are essential.
• Prior experience in customer service is preferred.
• Ability to remain calm in high-stress situations.

Responsibilities

• Manage customer inquiries and resolve issues.
• Maintain customer records and update information as needed.
• Assist with customer retention strategies.
• Coordinate with other departments to ensure customer satisfaction.

Skills

Communication

Problem-solving

Customer service

Job description

Cherylgranger is seeking a Customer Relations Representative - State Farm Agent Team Member in Bothell, Washington to deliver exceptional customer experiences and support the growth of a successful insurance agency. You will resolve inquiries, coordinate with team members, and anticipate community needs while contributing to a positive environment.

This position is ideal for a customer-focused, empathetic individual with outstanding communication skills. Opportunities for internal growth are available for motivated and sales-oriented candidates.